At dewe11, we understand that not everyone plays the same way. Some play occasionally for entertainment, others play more regularly. What matters most is that every gaming session is approached with full awareness and within limits you can manage — in terms of time, money, and emotions.
This page is more than just a policy document. It is a practical guide to help you make smarter decisions, recognise early warning signs, and know where to get help when you need it. dewe11 takes this responsibility seriously and we are constantly working to improve the tools and resources we provide.
What Is Responsible Gaming?
Responsible gaming means approaching any form of online gambling or wagering with a sound and controlled mindset. It involves several core principles every player should uphold:
- Only play with money you can afford to lose — never use funds set aside for bills, rent, or daily necessities.
- Setting time and spending limits before starting a gaming session.
- Treating gaming as entertainment, not as a source of income or a way to solve financial problems.
- Accepting that game outcomes are random and no strategy can guarantee wins.
- Stop playing when you feel unhappy, stressed, or emotionally unstable.
How to Use dewe11's Self-Control Tools
All self-control tools are accessible directly from your account settings. The steps are straightforward and can be done at any time:
Log in to your dewe11 account
Use your login credentials as usual via the dewe11 website or mobile app.
Go to the "Account Settings" section
Go to the "Settings" or "Profile" menu in the top right corner of your screen, then select "Responsible Gaming".
Choose the right tool
You will see a list of options including Deposit Limit, Session Time Limit, Cooling-Off Period, and Self-Exclusion. Choose whichever suits your needs.
Set the value and confirm
Enter your desired limit, review it, and confirm your choice. Reductions take effect immediately, while increases require a 24-hour waiting period.
Review your limits regularly
Dewe11 encourages you to review your self-control settings every month to ensure they still suit your current financial situation and lifestyle.
Warning Signs of Problem Gambling
Problem gambling can develop gradually without you realising it. These are some early warning signs to watch for in yourself or those around you:
Borrowing Money to Play
Using borrowed money, emergency savings, or someone else's funds to keep playing is a serious warning sign that needs to be addressed.
Chasing Losses
Playing with the intention of recovering lost money ("chasing losses") is a dangerous pattern that often makes things worse.
Feeling Anxious When Not Playing
Feeling restless, irritable, or depressed when unable to play is a sign of dependency that needs to be addressed.
Neglecting Family & Work
When gaming begins to interfere with your daily responsibilities, family relationships, or work performance, that is a serious warning sign.
Hiding Your Gaming Activity
Lying to a partner, family, or friends about how much time or money you spend on gaming.
Escalating Bets
Needing to wager increasingly larger amounts to get the same level of excitement — this is a sign of growing tolerance, similar to addiction.
Self-Assessment — Are You Playing Safely?
Take a few minutes to answer the following questions honestly. If you answer "yes" to three or more questions, we encourage you to speak with someone you trust or reach out to a professional counselling service.